Return & Refund Policy
At Posh Poos, we want you to be fully satisfied with your purchase. If the product you receive is not perfect, you may return it within 14 days of receipt for a full refund.
Conditions for Returns
The product must be unused and in its original condition.
Returns must include all original packaging.
Return Process
To initiate a return, please contact our customer service team with your order details. We will provide instructions on how to return the item.
Refunds
Once we receive and inspect the returned item, we will process your refund. The refund will be credited to your original method of payment within a certain number of days, depending on your card issuer's policies.
Contact Information
For any questions regarding returns and refunds, please contact us at sales@posh-poos.co.uk